Exploring and defining the future of mobile wallets in Denmark.
Developing the overall user experience, flows, documentation and the feature/release road map. I created a structure for the documentation and methods for user testing, and sparred closely with the agile team — UX, design, analytics, and iOS and Android developers.
The most important part of the role turned out to be acting as a mediator between the client (business needs) and the development team (feasibility).