Dankort app, Nets

UX Lead

Exploring and defining the future of mobile wallets in Denmark.

Dankort mobile wallet app screens — card view, onboarding, and payment approval.
Dankort mobile wallet — card view, onboarding, and the payment approval flow.

Delivery

Developing the overall user experience, flows, documentation and the feature/release road map. I created a structure for the documentation and methods for user testing, and sparred closely with the agile team — UX, design, analytics, and iOS and Android developers.

The most important part of the role turned out to be acting as a mediator between the client (business needs) and the development team (feasibility).